Privacy Policy

Updated: 18 September 2026

This notice explains how Suzhou Puweituo Biotechnology Co., Ltd. (PROVETOP) handles information submitted through this website’s contact, quotation and consultation features.

Information you provide

Depending on the form, we receive your name, work email, telephone number, company or institution, country or region, service type, product or target details, and your message. Online chat can start without contact details. Please do not include patient records or other sensitive personal information in an inquiry.

How inquiries are handled

We use the information to review your request, prepare a quotation and provide technical support. Messages are saved as private consultation records in the website administration area. Contact, quotation and offline consultation notifications are also sent to our business mailbox using Alibaba Mail. Authorized website administrators can access these records.

Storage and requests

Consultation records remain in the website inbox until an authorized administrator removes them. Email copies are held in our business mailbox. To request access, correction or deletion, or to ask about the handling and retention of your inquiry, contact order@yuanwobio.com. We may need to verify your identity before acting on a request.

Technical information and browser storage

The web server may record technical information such as IP address, requested page and request time. The consultation feature uses browser storage to continue a conversation and rate limiting to reduce abuse. WordPress and WooCommerce may use cookies for authentication, security and shopping-session features.

External resources and links

Some fonts or interface resources are loaded from external providers, including Google Fonts and icon CDNs. Your browser connects to these providers when loading those resources. External links lead to websites with their own privacy notices.

Contact

Questions about website inquiries or this notice: order@yuanwobio.com.