.ptc{--navy:#092742;--teal:#159b9a;--teal-dark:#0d7878;--border:#d9e2e8;--muted:#5b6b78;position:fixed;z-index:9999;right:24px;left:auto;bottom:24px;width:292px;max-width:calc(100vw - 48px);font-family:Inter,Arial,Helvetica,sans-serif;color:#243746}.ptc *{box-sizing:border-box}.ptc [hidden]{display:none!important}.ptc-launcher{display:flex;align-items:flex-end;justify-content:flex-end;gap:8px;min-height:90px;padding:0;border:0;background:transparent;color:var(--navy);font:700 15px/1 Inter,Arial,sans-serif;cursor:pointer;width:100%}.ptc-launcher-advisor{position:relative;display:block;width:90px;height:90px;flex:0 0 90px;overflow:hidden;background:transparent}.ptc-launcher-advisor img{position:absolute;top:-2px;left:-4px;display:block;width:auto;max-width:none;height:122px;clip-path:inset(0 0 26% 0);-webkit-mask-image:linear-gradient(to bottom,#000 0%,#000 72%,transparent 88%);mask-image:linear-gradient(to bottom,#000 0%,#000 72%,transparent 88%)}.ptc-launcher-bubble{position:relative;display:flex;min-height:48px;align-items:center;gap:10px;margin-bottom:34px;padding:0 15px;border:1px solid var(--border);border-radius:4px;background:#fff;box-shadow:0 8px 22px rgba(9,39,66,.16);white-space:nowrap}.ptc-launcher-bubble:before{position:absolute;left:-6px;bottom:13px;width:10px;height:10px;border-bottom:1px solid var(--border);border-left:1px solid var(--border);background:#fff;content:'';transform:rotate(45deg)}.ptc-launcher:hover .ptc-launcher-bubble{border-color:#82d2d0;background:#f3f8f8}.ptc-launcher:hover .ptc-launcher-bubble:before{border-color:#82d2d0;background:#f3f8f8}.ptc-status-dot{width:10px;height:10px;border-radius:50%;background:#aeb8bf}.ptc-status-dot.is-online{background:#82d2d0;box-shadow:0 0 0 3px rgba(130,210,208,.22)}.ptc-panel{position:fixed;right:24px;bottom:124px;width:min(390px,calc(100vw - 32px));overflow:hidden;border:1px solid var(--border);border-radius:4px;background:#fff;box-shadow:0 22px 60px rgba(9,39,66,.25);display:flex;flex-direction:column;max-height:calc(100vh - 168px)}.ptc-panel>header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px;background:var(--navy);color:#fff}.ptc-panel header strong,.ptc-panel header span{display:block}.ptc-panel header strong{font-size:18px}.ptc-panel header span{margin-top:5px;color:#d2dde5;font-size:14px;line-height:1.5}.ptc-panel header button{width:44px;height:44px;margin:-10px;border:0;background:transparent;color:#fff;font-size:28px;cursor:pointer}.ptc-body{max-height:min(620px,calc(100vh - 132px));min-height:0;overflow:auto;padding:20px}.ptc-welcome{margin-bottom:16px;padding:14px 16px;background:#f3f6f8;font-size:15px;line-height:1.55}.ptc-start{display:grid;grid-template-columns:1fr;gap:14px}.ptc-start label,.ptc-reply label{display:grid;gap:6px;color:var(--navy);font-size:13px;font-weight:700}.ptc-start input,.ptc-start select,.ptc-start textarea,.ptc-reply textarea{width:100%;min-height:46px;border:1px solid var(--border);border-radius:2px;padding:11px 12px;font:16px/1.45 Inter,Arial,sans-serif}.ptc-start textarea{resize:vertical}.ptc-start select{background:#fff}.ptc-message-label,.ptc-start>p,.ptc-start>button{grid-column:1/-1}.ptc-start>p{margin:0;color:var(--muted);font-size:13px;line-height:1.5}.ptc-start button,.ptc-reply button{min-height:48px;border:0;border-radius:2px;background:var(--teal);color:#fff;font-weight:700;cursor:pointer}.ptc-start button:hover,.ptc-reply button:hover{background:var(--teal-dark)}.ptc-trap{position:absolute!important;left:-10000px!important}.ptc-messages{display:grid;gap:10px;max-height:290px;overflow:auto}.ptc-bubble{max-width:86%;padding:11px 13px;border-radius:4px;background:#f3f6f8}.ptc-bubble.ptc-visitor{justify-self:end;background:#e7f7f6}.ptc-bubble p{margin:0;white-space:pre-wrap;font-size:15px;line-height:1.5}.ptc-bubble time{display:block;margin-top:4px;color:var(--muted);font-size:11px}.ptc-reply{display:grid;grid-template-columns:1fr 74px;gap:8px;margin-top:14px}.ptc-feedback{min-height:21px;margin:10px 0 0;color:var(--muted);font-size:13px}.ptc-offline-success{padding:24px 18px;background:#f3f6f8;text-align:center}.ptc-offline-success strong{display:block;color:var(--navy);font-size:18px}.ptc-offline-success p{margin:10px 0 18px;color:var(--muted);font-size:15px;line-height:1.55}.ptc-offline-success button{min-height:46px;padding:0 16px;border:1px solid var(--teal);border-radius:2px;background:#fff;color:var(--teal-dark);font-weight:700;cursor:pointer}.ptc button:focus-visible,.ptc input:focus-visible,.ptc select:focus-visible,.ptc textarea:focus-visible{outline:3px solid #82d2d0;outline-offset:2px}@media(max-width:520px){.ptc-welcome,.ptc-bubble p{font-size:16px}.ptc{right:auto;left:calc(100vw - 276px);bottom:16px;width:260px;max-width:calc(100vw - 32px)}.ptc-launcher{min-height:72px;justify-content:flex-start;gap:6px}.ptc-launcher-advisor{width:70px;height:72px;flex-basis:70px}.ptc-launcher-advisor img{height:98px}.ptc-launcher-bubble{min-height:42px;margin-bottom:26px;padding:0 11px;font-size:13px}.ptc-panel{right:16px;bottom:100px;max-height:calc(100vh - 124px)}.ptc-start{grid-template-columns:1fr}.ptc-start label,.ptc-start>p,.ptc-start>button{grid-column:1}.ptc-body{max-height:calc(100vh - 124px)}}

/* Mobile consultation keeps the same cutout and upper-right bubble. */
.ptc{--teal:#0d7878}.ptc-start label,.ptc-reply label,.ptc-start>p,.ptc-feedback{font-size:14px}.ptc button:disabled{opacity:1;background:#526876;color:#fff;cursor:wait}
.ptc-messages{margin-bottom:12px}.ptc-messages:empty{margin-bottom:0}
@media(max-width:520px){
 .ptc{left:auto;right:max(12px,env(safe-area-inset-right));bottom:max(12px,env(safe-area-inset-bottom));width:210px;max-width:calc(100vw - 24px)}
 .ptc-launcher{justify-content:flex-start;min-height:72px}.ptc-launcher-bubble{min-height:44px;font-size:14px;margin-bottom:26px;padding:0 12px}
 .ptc.is-compact{width:70px}.ptc.is-compact .ptc-launcher-bubble{display:none}
 .ptc.is-editing:not(.is-open){visibility:hidden;pointer-events:none}
 .ptc.is-obstructing:not(.is-open){bottom:auto;top:calc(96px + env(safe-area-inset-top))}
 .ptc.is-open .ptc-launcher{display:none}
 .ptc-panel{top:calc(var(--ptc-view-top,0px) + 8px + env(safe-area-inset-top));bottom:auto;right:max(12px,env(safe-area-inset-right));width:calc(100vw - 24px);max-height:calc(var(--ptc-view-height,100dvh) - 16px - env(safe-area-inset-top) - env(safe-area-inset-bottom));overscroll-behavior:contain}
 .ptc-body{max-height:none;overflow:auto}.ptc-panel>header{padding:16px}.ptc-body{padding:16px}.ptc-start label,.ptc-start>p,.ptc-feedback,.ptc-offline-success p{font-size:16px}
}